Inauguration of CEO Song Kwang-seok at Korail Networks

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On October 1st, a significant moment marked a new beginning for Korail Networks.

This was the inauguration ceremony of CEO Song Kwang-seok.

This appointment is meaningful as it coincides with the integration of Korail Tourism Development and Korail Networks,

bringing together the experiences and capabilities of both organizations to provide customers with more convenient and safe railway services.

💡 "What we create is more important than the integration itself."

In his inaugural speech, CEO Song emphasized that this integration should not merely be about merging two organizations.

It should serve as a starting point for creating new value by combining their accumulated experiences and capabilities.

💡 Especially, we need to consider what we will show our customers,

and how their daily lives and railway experiences might change after this integration.

He also expressed his intention to listen directly to employees and reflect their voices in management.

This signifies a commitment to pay attention to the voices from the field and find answers together with employees.

💡 Safety and customer priority, along with new growth

CEO Song outlined his management direction, prioritizing safety and customers, strengthening business competitiveness by consolidating the strengths of both companies,

and building an organizational culture based on communication and mutual respect with the field.

▲ On the 1st, CEO Song Kwang-seok (3rd from left) poses for a commemorative photo with executives.

(From left: Lee Woo-hyun, Head of Operations Division; Jeong Jong-sam, Head of New Business Development; Song Kwang-seok, CEO; Lim Jong-eop, Head of Service Division; Kim Jong-in, Head of Management Division)

💡 Our goal is to provide more convenient and safe services to railway customers,

and to create an organization where employees can share their experiences and grow together.

By effectively connecting the customer touchpoints related to railway services, such as operations and parking,

with the customer service capabilities developed by Korail Tourism Development,

we expect to create new opportunities to provide more convenient services from the moment customers use the railway until they complete their journey.

💡 A new name, a new mindset

Currently, the external name of the integrated corporation is being referred to as '(tentative) Korail Tourism Networks.'

The official name will be finalized after gathering employee feedback and expert opinions.

While the name is still in the process of being created,

the direction we want to embody is clear.

Connecting railways and tourism,

making customer movement and travel more convenient.

Above all, we aim to create a new organizational culture together with the employees on the ground.

💡 "We will create more convenient and safe services together."

Korail Networks stands at a new starting line.

We will prioritize safety and customers, communicate with the field, and connect the experiences and capabilities of both companies to create new value.

We appreciate your continued interest and support.

Source :https://blog.naver.com/goodandfun/224428510641

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